Missed calls are missed appointments. We build an AI receptionist for clinics that answers the phone, gives patients your details, and books, cancels and reschedules appointments for you.
Answers every call
Patients get a pickup on the first ring, including at lunch, after hours and when your front desk is already on another call.
Knows your clinic
It is set up with your opening hours, location, treatments, prices you want shared, and the questions patients ask most. It answers from that, and nothing else.
Books appointments
It finds a slot that fits your rules: each doctor's availability, how long each treatment takes, and whether the caller is new or returning. It confirms the booking with the caller.
Cancels and reschedules
A patient can cancel or move a visit by phone without waiting on hold. The freed slot goes back into your calendar.
Works with what you already have
Most clinics already run a portal or practice management system, and nobody wants to move their records. Where your system offers an API, the receptionist connects to it, so it reads real availability and writes bookings straight into the system your staff already use.
How far that goes depends on what your provider allows. Some give full access, some limited, and a few none. If there is no usable API, the receptionist can run on its own calendar. We find out which case you are in before you spend anything on a build.
Already live, for a real client
This is based on ARA AI, an AI phone receptionist we built end to end for a client, who owns it on their own accounts. It is live and taking real calls across Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain and Oman. New businesses go from signup to live calls in about 48 hours.
The booking system makes the decisions, not the voice agent. It cannot invent a slot, and it checks again before writing a booking, because availability can change mid-call. Read how it works.
How to start
Book a free call and tell us how your clinic handles calls today. If it looks like a fit, a two-week fixed-price audit ($1,500, credited toward the build) maps your setup, checks what your portal allows, and gives you a written plan.
You own the code and every account from day one. There is no retainer required.
Questions clinics ask
Can it work with the portal or booking system my clinic already uses?
Often, yes, but it depends on the provider. If your system offers an API and gives us access to it, the receptionist can read availability and write bookings into it directly. If it does not, the receptionist can run on its own booking calendar instead. We check which applies on the first call, before you commit to anything.
Does it replace my front desk?
No. It handles the routine calls, such as opening hours, booking, cancelling and rescheduling, so your staff spend less time on the phone and more time with patients. Calls outside its scope are ended politely instead of being guessed at.
Can it make mistakes with availability?
We design it so the booking system decides, not the voice agent. The agent can describe options, but it cannot invent a slot or skip a rule. Availability is checked again just before a booking is written, because it can change during a call.
Which languages does it handle?
The voice agent in ARA AI speaks English today. The dashboard your staff use is available in Arabic and English. Other voice languages depend on the voice provider, so tell us which ones your patients need and we will say what is realistic.
Who owns it?
You do. The accounts are created on your own email, and there is no retainer required. Ongoing support is optional.
Is it compliant with healthcare privacy rules?
Rules like HIPAA and GDPR apply to the whole setup, including your provider contracts and how data is stored, and no software is compliant by itself. We build with access control and data separation from the start, and we map what applies to your clinic before any build begins.
How long does it take to get running?
On ARA AI, a new business goes from signup to live calls in about 48 hours. A custom setup with your own portal takes longer, and a short audit tells you how long before you commit.
